Industry Terminology - Acronyms

Here are your Scram Acronyms that you will be running across very often.

Departments

CSG - Client Services Group

CRT - Centralized Reporting Team

ART - Account Resolution Team

SCS - Specialized Customer Support

FOM/FM - Field Operating Manager Products

IID - Ignition Interlock Device

BAIID - Breath Alcohol Ignition Interlock Device

PAM - Portable Alcohol Monitoring

MMU - Mobile Monitoring Unit (same as PAM)

Common Monitoring Authorities

DMV - Department of Motor Vehicles

DOL - Department of Licensing

MAU - Mandatory Action Unit

MVD - Motor Vehicle Department

DOT - Department of Transportation

SOS - Secretary of State

PO - Probation Officer State Specific

VASAP - Virginia Alcohol Safety Action Program

FLHSMV - Florida Highway Safety and Motor Vehicles

KYTC - Kentucky Transportation Cabinet

WSP - Washington State Patrol

OSP - Oregon State Police

IID Program Related

DUI - Driving Under the Influence

DWI - Driving While Intoxicated or Impaired

OVI - Operating a Vehicle while Impaired (as used in Ohio)

OWI - Operating While Intoxicated

Internal Knowledge

LMG- LifeSafer, Monitech, Guardian

LS - LifeSafer

QS - QuickStart

GIS - Guardian Interlock

MT - Monitech

SOP - Standard Operating Procedures

CID - Client Identification Number

DL - Driver's License

UTR - Universal Ticket Request

EOP - End of Program

SO - State Office

LPP - Loss Protection Plan

LDW - Loss Damage Waiver

MAF - Missed Appointment Fee

POC - Permanent Lockout Override Code

WO - Work Order

ETF - Early Termination Fee

MA - Mechanic Affidavit

WO - Work Order

MA - Monitoring Authority

CNG - Click N Go ESF - Early Service Fee

CIF - Continuous Improvement Form