Here are your Scram Acronyms that you will be running across very often.
Departments
CSG- Client Services Group
CRT- Centralized Reporting Team
FOM/FM- Field Operating Manager
FOD- Field Operating Director
CRG- Client Reporting Group
CSG- Client Services Group
ART- Account Resolution Team
SCS- Specialised Customer support
Products
IID- Ignition Interlock Device
BAIID- Breath alcohol Ignition Interlock Device
PAM- Portable Alcohol Monitoring
MMU- Mobile Monitoring Unit
Common Monitoring Authorities
DOL- Department of Licensing
MAU- Mandatory Action Unit
MVD- Motor Vehicle Department
DMV- Department of Motor Vehicles
SOS- Secretary of State
VASAP- Virginia Alcohol Safety Action Program
PO- Probation Officer
IID Program Related Acronyms
DUI -Driving Under the Influence
DWI- Driving While Intoxicated or Impaired
OVI -Operating a Vehicle while Impaired (as used in Ohio)
OWI -Operating While Intoxicated
Internal Knowledge
MM- Monthly Monitoring (Also known as Calibration, Monthly check in, blow and go appointment, etc.)
SOP- Standard Operating Procedures
EOP- End of Program
SO- State Office
LPP- Lost Protection Plan
LDW- Lost Damage Waiver
GI- Guardian Interlock
LS- LifeSafer
POC- Perm lock Override Code
WO- Work Order
ETF- Early Termination Fee
MA- Mechanic Affidavit
MA- Monitoring Authority
DL- Driver's License
CIF- Continuous Improvement Form
CNG- Click N Go
UTR- Universal ticket Request
LMG- LifeSafer, Guardian, Monitech
CID- Client Identification Number
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