top of page
This site was designed with the
.com
website builder. Create your website today.
Start Now
Home - Welcome
HR Policies
Devices
L250 - LifeSafer
FC100 - LifeSafer
PAM - LifeSafer
AMS2000 - Guardian
AMS2500 - Guardian
QT2 - QuickStart(AZ)
QT-1 - Monitech(NC)
Service Quality Assurance
Website Links
Sales Training
Inbound Call Flow
Outbound Call Flow
Onboarding Call Flow/QA
Sales Quality Assurance Inbound
Objections - Call Flow Inbound
Spanish Call Flow
Values
Knowledge Video Tutorials - Sales
Sales Process
Service Slides
BPO Resources
Override Codes
Knowledge Central
Skillful Minds
Quality
Refresher Modules
Upskill Courses
Service Slides
Slides
Day One
Devices: FC100 & L250
PAM, GI+, QS, and M9
My Account, Sales, CS Expectations
Five9
SOP
Department Overview
Plus and Payments
Courtesy Credits
Universal Ticket Request
Slides PDF Versions
Knowledge Review Answer Keys
Click Here
bottom of page
