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Contact Center Policies
Contact Center Policies​
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Policy Review Video
​​​​​​​Attendance Hotline: 888-337-5503
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When an associate cannot be at work at their scheduled time, they are required to call the Contact Center Attendance Hotline: 888-337- 5503.
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Failure to call in to report absence/tardiness within the scope of this policy may result in administrative counseling, up to and including termination.
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