Here are all the numbers that you will need.
Brands
LifeSafer: 1-800-634-3077
Guardian: 1-800-499-0994
Monitech NC: 1-800-521-4246
QuickStart AZ: 888-717-8278
Brands Five9 Transfers Names
LifeSafer and Guardian: Next Gen transfer to Service
QuickStart: QS Service
Monitech: IB-Monitech
Department Contact Information
Sales Department - SCS
Five9 Internal Transfer: Next Gen Sales
Client Services Group - CSG
Fax: 844-663-9931
Hours of operations: Monday - Saturday 8:00AM EST - 6:00PM EST
Central Reporting Team - CRT
Fax: 800-971-2204
Five9 Internal Transfer: Next Gen Reporting
Hours of operations: 8 am Est- 5:30PM EST Monday- Friday
Account Resolution Team - ART
Direct Number: 855-794-1096
Five9 Internal Transfer: IB- LifeSafer Collections ART
Email: RESOLUTION@SCRAMSYSTEMS.COM
ART Hours of operations: 8:00 AM - 8:00PM EST
Collections Department
Phone number: 888-958-8138
Five9 Internal Transfer: IB- Collections
Service Center Support - SCS
Direct Line: 1-866-743-3659
This is NEVER shared with clients
System Tech Support
LifeSafer Tech Support email: plus.help@lifesafer.com
Guardian Tech Support email: m9.help@guardianinterlock.com
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