Important Numbers

Here are all the numbers that you will need.

Brands

LifeSafer: 1-800-634-3077

Guardian: 1-800-499-0994

Monitech NC: 1-800-521-4246

QuickStart AZ: 888-717-8278

Brands Five9 Transfers Names

LifeSafer and Guardian: Next Gen transfer to Service

• LS and GI+ Spanish: Next Gen Transfer to Spanish Service

QuickStart: QS Service

Monitech: IB-Monitech

Department Contact Information

Sales Department - SCS

Five9 Internal Transfer: Next Gen Sales

Client Services Group - CSG

Email: Client.Services@scramsystems.com

Fax: 844-663-9931

Hours of operations: Monday - Saturday 8:00AM EST - 6:00PM EST

Central Reporting Team - CRT

Fax: 800-971-2204

Five9 Internal Transfer: Next Gen Reporting

Hours of operations: 8 am Est- 5:30PM EST Monday- Friday

Account Resolution Team - ART

Direct Number: 855-794-1096

Five9 Internal Transfer: IB- LifeSafer Collections ART

Email: RESOLUTION@SCRAMSYSTEMS.COM 

ART Hours of operations: 8:00 AM - 8:00PM EST

Collections Department

Phone number: 888-958-8138

Five9 Internal Transfer: IB- Collections

Service Center Support - SCS

Direct Line: 1-866-743-3659

This is NEVER shared with clients

System Tech Support

LifeSafer Tech Support email: plus.help@lifesafer.com

Guardian Tech Support email: m9.help@guardianinterlock.com