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Service Email Templates

Mechanic Affidavit

Hello,

Thank you for contacting {Brand Name} regarding the anticipated work being done to your vehicle. As discussed, you will find the Mechanic Affidavit attached to this email. Please have your mechanic complete the form and return it along with a work order according to the instructions on the form.

Return Completed Form To:

Fax: (844) 663-9931

Email Client.services@scramsystems.com

If you have questions or need assistance regarding this form, please feel free to call an agent at 1800-634-3077

{Reminder, to attach Mechanic Affidavit form to each email}


Appointment Confirmation

Hello,

Thank you for calling {Brand} today. Your appointment is scheduled for {Date and Time}.

Scheduled at:

{Shop Name}

{Address}

If you are unable to keep this appointment, a 24-hour notice is required to avoid a Missed Appointment Fee. Please call the Contact Center or use the Client Portal to cancel or reschedule if you are unable to attend.

Thank you


General Email

Hello,

Thank you for contacting the {Brand Name} Contact Center. {Reason for Email}. As requested, {Your Resolution}.

If you have questions or need assistance regarding this {form/Issue.}, please feel free to call an agent at 1800-634-3077.


California Removal Eligibility Check (Send email to MAU)

Subject: CA Removal Eligibility - DL#:

Please verify if this client is eligible for removal.

Client ID:

Hyperlink to the account:


Client Portal Information

Thank you for calling LifeSafer today, as discussed below displays a few benefits of our Portal.

The Client Portal will allow you to do the following:

● Manage your profile

● View, schedule, or reschedule appointments

● Make payments and view payment history

● Set up payment methods and auto-pay

● View account notifications

Here’s a short video and a list of frequently asked questions that will help you explore the capabilities of the new Client Portal.

If you need assistance with the Portal please contact us at 1800-634-3077

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