Plus Vehicle Swaps

There are a few extra steps that must be taken in order to properly schedule a Vehicle Swap in Plus.

Review SOP

Every state is different regarding a vehicle swap. Some states may require additional permissions, paperwork, etc. BEFORE scheduling a vehicle swap please ensure that your client is educated on what the process is. This information may delay the scheduling of the actual appointment.

Adding the new vehicle on the client's Plus account

1. Update Vehicle Info

2. Select Add Vehicle

You should be filling out the following sections:

• Year, make, and model of the vehicle

  • If the vehicle is Key or Push Start (this is to be added next to the model)

    • Example: Civic-PushStart

• License Plate Number

• Plate Issuing State

• Registered owner

• Vehicle Identification Number (VIN)

  • When adding VIN, verify the spelling

  • Check the VIN online, you can use the website VIN Check

Schedule by going to New IID Appointment

1. Make sure to change Reason for appointment to vehicle swap.

2. Select the new vehicle that you registered to the new account. (This section will appear under Reason for appointment.)

3. Continue to schedule as normal making sure to adhere to any scheduling instructions from the SOP.

Please remember to follow these steps and leave detailed notes regarding this scheduled appointment.